CANCELLATION POLICY

Shall a booking be cancelled or modified after having closed the agreement but prior to the beginning of your rental period, Direkt Holidays is entitled to charge the following cancellation fees:

– until 43 days prior to the beginning of the rental period = 10%
– until 29 days prior to the beginning of the rental period = 50%

– until 20 days prior to the beginning of the rental period = 80%

In case of cancellations starting 19 days before the arrival date or on the arrival date, the original total rental amount must be paid. The arrival of your notice at our booking office is a decisive (in case your notice arrives on a Sunday or during public holidays, the next working day is binding).

A fee of € 40,00 is to be charged for each cancellation.

Cancellation insurance

We recommend you taking out a cancellation insurance when doing a booking. The cancellation insurance covers the cancellation costs in case of cancellation of the booking due to sickness, accident as well as in case of the death of the renter, the fellow traveler or any other close relative (a medical certificate needs to be shown under the circumstances stated above).